phppg Privacy Policy — Your Data, Handled with Care

When you register an account on phppg, we collect personal information that is necessary to create and manage your account, verify your identity, and process your transactions in Philippine pesos. This includes your full name, date of birth, email address, mobile number, and the payment details associated with your chosen local payment method. We also collect information about how you use the platform, including your betting activity, session times, device type, and IP address, in order to maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We do not collect more information than is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal information such as government-issued ID numbers unless required for identity verification under applicable Philippine regulations. All information collected is stored securely and accessed only by authorised personnel. You are responsible for ensuring that the information you provide to us is accurate and up to date at all times.

phppg uses the personal information we collect for a number of clearly defined purposes, all of which are necessary to operate the platform and deliver a safe, reliable experience for Filipino players. Your information is used to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity in accordance with our legal obligations, and settle bets placed on sports and other markets available on the platform. We also use your data to send you important account-related communications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are not optional as they are necessary for the operation of your account. Where you have opted in, we may use your contact details to send you information about promotions and offers available on the platform; you can opt out of these marketing communications at any time through your account settings. We use aggregated and anonymised usage data to analyse platform performance, identify areas for improvement, and develop new features that better serve our Filipino player base. We do not use your personal information for any purpose that is incompatible with the purposes described in this policy without first obtaining your consent.

phppg does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — this is an absolute commitment we make to every player on our platform. We may share your information with carefully selected third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, and technology infrastructure partners; these providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. In the event that phppg undergoes a business restructuring, merger, or acquisition, your personal information may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We will never share your data with third parties in a way that is inconsistent with this Privacy Policy or that could cause harm to you as a player. If you have concerns about how your data is being shared, please contact our support team for clarification.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Your account data is stored on secure servers with access restricted to authorised personnel only, and all data transmitted between your device and the phppg platform is encrypted using industry-standard protocols. We regularly review and update our security practices to address emerging threats and ensure that our protections remain effective. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations and within the timeframes required by law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to take steps to protect your own account — including using a strong, unique password and not sharing your login credentials with anyone. Personal data is retained for as long as your account is active and for a reasonable period thereafter as required by our legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.

As a registered player on phppg and a data subject under Philippine law, you have a number of rights in relation to the personal information we hold about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the personal data we hold about you, to receive a copy of that data in a commonly used format, and to request that any inaccurate or incomplete information be corrected without undue delay. You also have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. Where we process your data on the basis of your consent, you have the right to withdraw that consent at any time, though this will not affect the lawfulness of any processing carried out before the withdrawal. If you believe that your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframe required by applicable law.

phppg uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players interact with our site so that we can continue to improve the experience for Filipino users. Essential cookies are necessary for the platform to function and cannot be disabled — these include cookies that maintain your login session and remember your language and display preferences. We may also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made; this data is collected in an aggregated and anonymised form wherever possible. You can manage your cookie preferences through your browser settings, and most browsers allow you to block or delete cookies; however, please be aware that disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our use of cookies is reviewed periodically to ensure it remains proportionate and in line with applicable Philippine data protection requirements.

phppg reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer to Filipino players. When we make material changes to this policy, we will notify registered players through a notice on the platform or via the contact details associated with your account, and the updated policy will be published on this page with a revised effective date. Your continued use of the phppg platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your account and any data-related requests. The most current version of this Privacy Policy will always be available at phppg.id/privacy-policy.